Âé¶¹Ó³»­

Have a Physical Concern & Need Physiotherapy?

Information for Âé¶¹Ó³»­ns

| | Frequently Asked Questions

In Âé¶¹Ó³»­, under the Âé¶¹Ó³»­ Health Care Insurance Plan, physiotherapy is not an insured service. Âé¶¹Ó³»­ns can choose to pay out of pocket or use third-party benefits to access the physiotherapy service provider of their choice.

Âé¶¹Ó³»­ (AHS) offers funded physiotherapy services for adults and children with specific physical concerns to help improve their function, better understand their condition and learn what they can do to be healthy and independent.

AHS-funded physiotherapy services are provided virtually or in-person through AHS facilities (outpatient) or community clinics who have contracts with AHS.

Here¡¯s how to access services for each concern:

Recent Fractures, Orthopedic Surgeries or Hip/Knee Replacements

What Do I Need to Know?

You can book an appointment with a clinic in our directory, if the fracture or surgery has happened within the last 12 weeks. No referral needed.

Patients who have been instructed by a physician or surgeon to begin physiotherapy after 12 weeks are encouraged to speak with the clinic about eligibility.

Note: Physiotherapy for hip or knee replacements may be offered in a group or 1:1 format.  Please feel free to discuss your options with your healthcare team and your contracted physiotherapy provider.

What Next?

Step 1: Find a clinic in our Adult Community Rehabilitation Directory or in our . 

Step 2: Call to book an appointment.

Learn More

You can learn more by visiting ahs.ca/rehab.

General Joint or Muscle Conditions or Injuries

What Do I Need to Know?

For general joint or muscle conditions or injuries, low-income Âé¶¹Ó³»­ns may be eligible for virtual or in-person services provided in an AHS facility or through a community clinic that has a contract with AHS. Âé¶¹Ó³»­ns who do not qualify for low income services can choose to pay out of pocket or use third-party benefits to access the physiotherapy service provider of their choice.

The Rehabilitation Advice Line (RAL) can assess you over the phone, give advice to help with your general joint or muscle condition or injury (sprain or strain) and help you find services. 

RAL is NOT able to:

What Next?

Step 1: Speak to a professional for rehabilitation advice, call  ()

Low-Income Eligibility

As an Âé¶¹Ó³»­n you may be eligible for in-person or virtual services, if you are currently receiving income from:

  • Âé¶¹Ó³»­ Adult and/or Child Health Benefit
  • Assured Income for the Severely Handicapped (AISH)
  • Âé¶¹Ó³»­ Seniors Dental & Optical Assistance Program
  • Âé¶¹Ó³»­ Works Income Support
  • Âé¶¹Ó³»­ Seniors Benefit
  • Canada Revenue Agency GST Credit
  • Federal Guaranteed Income Supplement (GIS) for Seniors
  • Special Needs Assistance for Seniors (Âé¶¹Ó³»­).